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Making customer service semi-automatic, though AI.Overview
True AI is a London-based artificial intelligence company. Their algorithm learns how to reply to conversations, making customer service semi-automatic. This improves customer experience and saves precious service agent time for the hardest queries. The algorithm is the result of years of research, building on top of cutting edge deep learning breakthroughs. True AI has expertise in deep learning, machine learning and business. Prior to True AI, the team has worked in deep learning research at Yoshua Bengio’s lab in Montreal and at Amazon Seattle. Their PhD publications have been featured e.g. in MIT Technology Review and NYTimes. The founders are graduates of IIT, UCL and CEMS, and alumni of McKinsey and Goldman Sachs.
